Blog

A Statement on COVID-19

by Michael Mason | Apr 22, 2020

As the novel coronavirus (COVID-19) continues to affect business worldwide, we want to assure you that the safety and well-being of our employees, contractors, customers and the communities in which we live and work are our top priority.  Accordingly, we have taken steps to ensure both the safety of our employees, contractors, and business continuity for our valued customers.

We have robust business continuity arrangements for handling telephone calls and emails 24/7/365 from outside the office, (including remote access to our servers), that allow us to continue working so that we are able to provide a continuous and uninterrupted service to our customers under all circumstances for as long as necessary in these unprecedented and challenging times.  

We are aware that this pandemic is a fast changing situation, but we are monitoring the situation daily, following all recommendations of the UK & UAE Governments, World Health Organization, FCO and local authorities with regard to personnel movements and mobilisations, and updating our risk assessments as often as circumstances change.

We are also doing everything we can to minimise disruptions to delivery times during this period, and are regularly checking in with our supply chain to ensure manufacturing continues as normal.

We wish you, your families and your colleagues all the best during this time and assure you of our full solidarity.

Please be assured you can still contact us easily through the known channels. Our support remains available 24/7/365 as per your usual contact information.

Please do not hesitate to contact us if you require any further information or assurances.

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Testimonials

"The Fardux team provide a solid product.  They also provide excellent customer support regardless of the area of Operation.  They are team players and I have witnessed them first hand working with employees to find solutions when problems arise on the job site day or night.  They are top notch professionals, I have no problem recommending them to any company seeking quality data collection and transmission services"

Lonny Tucker, Expro

"I have been using the equipment from Fardux since the early 90's and it has always done exactly what is stated on the box.  Works first time and is the Ferrari of data gathering equipment in my opinion.  I have used it all over the globe, in all manner of conditions, and it is rugged, bullet proof and works as described.  The simplicity of installation and operation is it's forte"

Mark Satchell, Operations Manager and Senior Data Acquisition Engineering Consultant

"Fardux always give timely responses and work over the phone or e-mails to help work through any problems we have encountered to ensure that actions are taken to remedy the issues. I have called on Fardux several times over the past 15-years from remote exploration work sites and Fardux personnel always make themselves available to work through the issues"

 


Livia Hogan , Expro
"Fardux get the job done with quality and class"     



Abdullah Tanira, F.O.C