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Internet Explorer issues with Login

by Michael Mason | Feb 17, 2014

There have been some issues reported about the login process on the Fardux website using Internet Explorer.

Symptom

When a user clicks on the LOGIN button, after filling the form with username and password, they are redirected to the homepage instead of their personal page.

After a very detailed investigation our IT department found that the problem is caused by Microsoft compatibility issues on new web technologies.

There is a standard in the web development called W3C and Internet Explorer is not following it entirely. Other browser like Chrome, Firefox, Safari, Opera on the other hand are much more compatible with the standards.

That’s why the latest statistics are saying that only the 11% of the world population is still using Internet Explorer as a default browser and the number is falling (have a look here - the official W3C the document).

The reliability of Internet Explorer is currently very “fluctuating”, depending on continuous Microsoft updates, security patches, etc.

For these reasons, if you are experiencing problems logging into our website, we suggest to opt for a different browser.

Here is a link to download the latest browsers:

Google Chrome

Firefox

Safari

Opera

If you have any further queries please do not hesitate to contact us.

Thank you.

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"The Fardux team provide a solid product.  They also provide excellent customer support regardless of the area of Operation.  They are team players and I have witnessed them first hand working with employees to find solutions when problems arise on the job site day or night.  They are top notch professionals, I have no problem recommending them to any company seeking quality data collection and transmission services"

Lonny Tucker, Expro

"Fardux always give timely responses and work over the phone or e-mails to help work through any problems we have encountered to ensure that actions are taken to remedy the issues. I have called on Fardux several times over the past 15-years from remote exploration work sites and Fardux personnel always make themselves available to work through the issues"

 


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